Isebenza kanjani i-Trustpilot? Uhlolojikelele Lolwazi Olubalulekile

"Isebenza kanjani i-Trustpilot?” Lona ngokungangabazeki umbuzo abasanda kufika ku-Trustpilot abawubuzayo. I-Trustpilot iyinkundla yedijithali evumela amakhasimende ukuthi alinganisele ibhizinisi athenge kulo umkhiqizo noma isevisi. Kulesi sihloko, uMid-Man uzokusiza uqonde i-Trustpilot ukuthi isebenza kanjani ukuze ube nezindlela ezisebenzayo zokusekela ibhizinisi.

Funda kabanzi: Thenga Ukubuyekezwa kwe-Trustpilot | I-100% Yangempela futhi Iqinisekisiwe

1. Yini i-Trustpilot?

Iwebhusayithi yempendulo yekhasimende ebizwa ngokuthi i-Trustpilot yadalwa ngo-2007. Ithuluzi abasebenzisi abangalisebenzisa ukuthumela izibuyekezo nokufunda izincomo ezivela kwamanye amakhasimende, njenge-Better Business Bureau noma i-Yelp.

Ngokusho kwewebhusayithi, i-Trustpilot yasungulwa yi-CEO nomsunguli u-Peter Holten Mühlmann ukuze anikeze amakhasimende izwi futhi anikeze amabhizinisi indlela yokuzwa nokuphendula. Ukuze kuthuthukiswe ukwethenjwa, ibhizinisi lifuna ukufeza lo mgomo ngokuvuleleka kakhulu nangokwethembeka ngangokunokwenzeka.

Amakhasimende angasebenzisa i-Trustpilot ukuze abheke amabhizinisi, afunde izibuyekezo, futhi alinganisele. Ukuze baxhumane namakhasimende abo ngokuqondile, amabhizinisi angafuna amakhasi awo e-Trustpilot. Yize i-Trustpilot iziqhenya ngokukhululeka kuwo wonke umuntu, izinketho ze-premium zivumela amabhizinisi ukufinyelela kumakhono amaningi.

I-Trustpilot iyiwebhusayithi yokubuyekeza edumile nesetshenziswa kabanzi

Kukhona Ongakuthanda: Ungazithola Kanjani Ukubuyekezwa kwe-Trustpilot? Yenza Izindlela Ezi-5 Ezilula Manje

2. Isebenza kanjani i-Trustpilot?

Qoqa impendulo yekhasimende le-Trustpilot evela emhlabeni wonke. Amakhasimende angakha amaphrofayili amahhala ukuze axhumane namabhizinisi mayelana nolwazi lwawo, futhi amabhizinisi angenza okufanayo ukuze aphendule. Awudingi i-akhawunti ukuze uhlole izilinganiso zenkampani futhi ufunde izibuyekezo.

Ku-Trustpilot, izibuyekezo zingashiywa yinoma ubani, kodwa kunemikhawulo yokuthi ubani ongakala futhi abuyekeze ibhizinisi. Kufanele ufake ikheli lakho le-imeyili ukuze uqinisekise isibuyekezo sakho bese uqoka ibhokisi ukuze ubonise ukuthi ubhala ngokwethembeka mayelana nolwazi lwakho lomuntu siqu ngaphambi kokukuthumela. Ungasesha ibhizinisi noma isigaba esithile ekhasini lasekhaya lewebhusayithi.

Ungakhetha ukubhala isibuyekezo ngokwehlela ezansi kuleso sigaba. Uma ufuna ukushiya isibuyekezo sebhizinisi, chofoza okuthi “Bhala isibuyekezo” ngemva kokusilinganisa ngenombolo oyifunayo yezinkanyezi. Okulandelayo, ungachaza ulwazi lwakho, ukhethe isihloko ozosibuyekeza, futhi umemezele ukuthi sibonisa isipiliyoni sakho. Bese, ukuze uqhubeke, kufanele ungene ngemvume usebenzisa i-Google, Facebook, noma ikheli lakho le-imeyili.

Awudingi i-akhawunti ye-Trustpilot ukuze usabuke izilinganiso zebhizinisi nokufunda izibuyekezo

Uzobona ukucutshungulwa kwezibuyekezo zangaphambilini ngaphansi kwethuba lokubhala isibuyekezo. Ungasebenzisa lo msebenzi ukuze ubone ukuthi iyiphi ingxenye yezibuyekezo ezingezinhle, ezimbi, ezimbi, ezimaphakathi, ezinhle, nezivelele. Izibuyekezo zingase zihlungwe ngokulinganisa ukusuka lapho.

Ukubuyekezwa konke kuhlelwe ngedethi kude nekhasi Thenga izibuyekezo ze-Trustpilot uk. I-Trustpilot ithi akukho ukuhlunga ngoba izibuyekezo zishicilelwa ngokuzenzakalelayo. Ukuze ubuke amazwana avela kumakhasimende nezimpendulo zenkampani, skrolela phansi. Ungase futhi uhlole ukuthi ingabe kukhona ukubuyekezwa okubikiwe futhi kwasuswa ku-Trustpilot ngenxa yokwephula izinqubomgomo zayo.

Kwesokudla, uzobona Ukubonakala Kwebhizinisi. Lapha, ngiyakwazi ukubona ukuthi leli bhizinisi liyifune kaningi kangakanani iphrofayela ye-Trustpilot futhi liphendule izibuyekezo ezingezinhle. Ungachofoza okuthi “Buka idatha yokubuyekezwa kwezinto eziphilayo” ukuze uthole imininingwane eyengeziwe.

Ungabona lonke ulwazi olubalulekile mayelana nebhizinisi lakho ku-Trustpilot

Kwesokudla, uzobona Umsebenzi Wenkampani. Ngiyabona uma ngabe leli bhizinisi lifune iphrofayela ye-Trustpilot futhi laphendula izibuyekezo ezingezinhle.

Leli khasi lihlinzeka ngolwazi olubanzi mayelana nomlando wokusebenzisa we-Trustpilot wenkampani. Lokhu kufaka phakathi imithombo yezibuyekezo zenkampani, ukuhluka kwezilinganiso phakathi kweziphathimandla, inani lezibuyekezo ezihlabile, kanye nokuthi ukubuyekezwa okubikiwe kwephule imithetho ye-Trustpilot ngempela yini.

Ikhasi Lomsebenzi Wenkampani lingenye yezinsiza ezibaluleke kakhulu ngoba likunikeza umbono wokuthi inkampani isebenzisana kanjani namakhasimende ayo.

I-Trustpilot inemininingwane yayo yonke idatha yokubuyekezwa kwebhizinisi

3. Isebenza kanjani i-Trustpilot kumabhizinisi?

I-Trustpilot isebenza ngokuhlukile ezinkampanini. Ekhasini eliyisiqalo le-Trustpilot, chofoza okuthi “Okwezinkampani” ekhoneni eliphezulu kwesokudla. Ungabuka isilinganiso samanje senkanyezi yenkampani yakho noma wenze i-akhawunti yebhizinisi yamahhala.

Ungafinyelela izinsiza eziyisisekelo ezifana nokufuna ikhasi lephrofayela yenkampani yakho, ucele amakhasimende ukuthi athumele izibuyekezo, futhi aphendule izibuyekezo nge-akhawunti yamahhala.

I-Trustpilot ikuvumela ukuthi udale i-akhawunti yebhizinisi yamahhala

I-akhawunti yamahhala ye-Trustpilot yenkampani yakho iyindlela enhle yokuxhumana namakhasimende, ukusungula ubukhona be-inthanethi, futhi uthuthukise isithunzi sakho. Amakhasimende angaba khona angabuka ukusebenzisana kwakho namakhasimende adlule nokusebenzisa kwakho i-Trustpilot onyakeni owandulele ngokubheka iphrofayela yenkampani yakho.

Izinketho zobulungu obukhokhelwayo ziqala ku-$200 ngenyanga. Ungafinyelela izici ezengeziwe njengekhasi lephrofayela yebhizinisi elingakhangisi, ama-imeyili esimemo sokubuyekeza okuzenzakalelayo angu-500 inyanga ngayinye, nokunye okwengeziwe ngephakheji Elijwayelekile leleveli yokungena. Ngaphezu kobulungu obuyisisekelo, izengezo namaphakheji ebhizinisi angabiza kakhulu. Uma ufuna ikhwothi yentengo yomuntu siqu kulawa masevisi, kufanele uxhumane ne-Trustpilot.

4. Ungayethemba yini inkundla yokubuyekeza i-Trustpilot?

Yebo, izibuyekezo ze-Trustpilot zithembekile. Yinkundla enokwethenjelwa enezibuyekezo ezingaphezu kwezigidi eziyi-111 kanye nobungcweti obungaphezu kweminyaka eyishumi. Izibuyekezo eziwusizo kakhulu, nokho, kungenzeka zitholakale uma ufuna imikhiqizo ekhona kuwebhusayithi. Kubalulekile futhi ukukhumbula ukuthi amaklayenti amaningi azinika kuphela isikhathi sokuhlinzeka ngesibuyekezo uma abe nesipiliyoni esivumayo noma esingesihle.

I-Trustpilot iyinkundla yokubuyekeza ehloniphekile enezibuyekezo ezingaphezu kwezigidi ezingu-111 ukuze uyethembe

Isibonelo, ukuhlaziya okuningi komthengisi owaziwayo wamabhokisi amakhulu kungenzeka kungabi kuhle:

Isithombe-skrini esingenhla sibonisa ukuthi iThagethi isadinga ukufuna iphrofayela yayo futhi iphendule amazwana omthengi. Yize lena kuyinkampani eyaziwayo abantu abaningi abayithembayo, i-Trustpilot ayinacala uma ukubuyekezwa kwayo kungabonisi lokho.

Ngakolunye uhlangothi, amabhizinisi amaningi amancane aku-inthanethi asasebenza kuwebhusayithi anamaphrofayili anezibuyekezo eziwusizo kakhulu. Vele ukhumbule ukuthi ukunemba kwemiphumela kungase kuthonywe uhlobo lomkhiqizo kanye nokutshalwa kwezimali komthengisi ekubuyekezweni kwawo kule nkundla.

5. Ungazibona kanjani izibuyekezo ezingamanga ku-Trustpilot

Yonke inkundla yokubuyekeza izodweba ukuthunyelwa okungelona iqiniso, njengoba nje amabhulogi amaningi ethola ukuphawula kogaxekile. Kunezimpawu ezimbalwa eziyisixwayiso okufanele uziqaphele isikhashana usebenzisa i-Trustpilot ukuze unqume ukuthi uzothenga yini into ethile noma isevisi.

Ukuze uqale, yiya engxenyeni ethi Ukubonisa Ngale Kwebhizinisi lephrofayela oyibonayo bese uchofoza inkinobho ethi Bona ukubuka konke okunemininingwane. Ungabuka ulwazi olulandelayo mayelana nezibuyekezo zomkhiqizo:

Futhi, zulazulela kokuthi "Izibuyekezo ezintsha ngesilinganiso senkanyezi." Ngokuphambene nalesi sithombe-skrini, uma inyanga eyodwa ibona ukwanda okukhulu kwezibuyekezo, qhubeka ngokuqapha:

Izibuyekezo eziceliwe ngezinye izikhathi ziyinkohliso noma zithembekile kancane kunezemvelo. Ngakolunye uhlangothi, impendulo engaceliwe ngokuvamile ibonisa ukuthi ikhasimende linemizwa enamandla ngenkampani.

Zama ukucwaninga umbuyekezi uma isibuyekezo esisodwa ikakhulukazi (esikhundleni sayo yonke iphrofayela) sikufaka njengokungabazekayo. Ngokwemvelo, amaphrofayili angaphelele anokufaneleka okuncane kunamaphrofayili aphelele.

Ukwengeza, ngokufunda izibuyekezo zabo ezedlule, unganquma ukuthi umbuyekezi uyanxeshezelwa yini ukuze anikeze ukugxekwa okuthile. Qhubeka ngokuqapha uma wonke engezebhizinisi elilodwa noma idlanzana lamabhizinisi asebenza embonini efanayo.

Okokugcina, qaphela uhlelo lolimi olungalungile noma izimpendulo ezivamile njengokuthi “Kuhle!” noma “Isevisi enhle kakhulu!” lokho akuchazi ukuthi kungani umuntu eyazisa into noma inkampani. Lezi zingaba izimpawu zokwenziwa, iminikelo engamanga eyenziwa ama-bots.

Isithonjana sefulegi sitholakala ngezansi kwesokudla, futhi ukusikhetha kuzokuvumela ukuthi ubike noma yiziphi izibuyekezo eziwumgunyathi.

Ungacindezela isithonjana sefulegi ukuze ubike izibuyekezo ezingelona iqiniso

Kodwa-ke, sincoma ukusebenzisa le ndlela kokuqukethwe okumangazayo. Ukwengeza, izinkampani ezisebenzisa isayithi njalo kungenzeka sezivele zibheke ukubuyekezwa futhi zihlaba umkhosi lezo ezephula izinqubomgomo ze-Trustpilot.

Ungase futhi uthande: Indlela Yokubona I-Trustpilot ibuyekeza inkohliso? – Umhlahlandlela onemininingwane

6. Imibuzo Evame Ukubuzwa mayelana ne-Trustpilot ukuthi isebenza kanjani

Ngezansi isifinyezo semibuzo evame ukubuzwa mayelana I-Trustpilot isebenza kanjani nezimpendulo zethu, ngethemba ukuthi ziyakusiza.

6.1 Ubani ongabhala isibuyekezo ku-Trustpilot?

Noma ubani osebenzise imikhiqizo noma amasevisi enkampani angathumela isibuyekezo. Kufanele uqale udale iphrofayela yamahhala ye-Trustpilot ukuze wenze lokhu. Amanye amabhizinisi akhuthaza amakhasimende awo akamuva kakhulu ukuthi ashiye izibuyekezo, futhi uma ekwenza, iphrofayela yomsebenzisi omusha isungulwa ngokushesha kusetshenziswa idatha yomuntu siqu ayinikeze ibhizinisi ngaphambilini.

6.2 I-Trustpilot iyenza kanjani imali?

Ibhizinisi linemodeli yebhizinisi ye-freemium, lapho amabhizinisi kufanele abhalisele ukufinyelela amakhono athile. Izinkampani ezibhalisa, ngokwesibonelo, zingathumela izimemo zokubuyekeza ngokuzenzakalela futhi zithole imininingwane mayelana nempendulo yeklayenti ekhiqizwe ubuhlakani bokwenziwa (AI).

Izihloko ezihlobene:

• Ungayisusa Kanjani Indatshana Yokubuyekezwa Kwe-Trustpilot - Umhlahlandlela & Amathiphu
• Iyini i-Trustpilot? Umhlahlandlela Ophelele Wokubuyekezwa Kwe-Trustpilot

Kulesi sihloko, Izilaleli ziyazuza wenza ukuhlaziya okujulile kwe isebenza kanjani i-Trustpilot nokuthi ukubuyekezwa kwayo kuthembekile yini. Ngaphezu kwalokho, ufunde kabanzi mayelana nomehluko wendlela i-Trustpilot esebenza ngayo emabhizinisini. Lolu lwazi luzoba usizo kuwe. Silandele ukuze ufunde izihloko ezilandelayo.