Iyini i-Trustpilot? Umhlahlandlela Ophelele Wokubuyekezwa Kwe-Trustpilot

Yini i-Trustpilot? Lona umbuzo wakamuva abantu abaningi abawubuzayo Abalaleli mayelana newebhusayithi edumile yokubuyekeza izimpahla namasevisi awo wonke amabhizinisi. Ngenxa yezici zale webhusayithi izinkampani ezibalulekile zisebenzisa lokho futhi zinikeze umhlahlandlela olula kukhasimende. Ake sithole mayelana ne-Trustpilot.

“Ngena ethonyeni lobufakazi obuhle ukuze ukhuphule ibhizinisi lakho manje! Vikela ukubuyekezwa kwe-Google okuyiqiniso kusuka endaweni yethu ehlonishwayo ku- IzethameliZuza futhi ubone ukuthi idumela lakho likhuphuka.”

1. Yini i-Trustpilot?

Inkundla ye-Trustpilot yasungulwa ngo-2007 ngenhloso yokuthuthukisa uhlobo lwemali oluzimele. Ziyinkundla yedijithali exhumanisa amabhizinisi nabathengi ukuze kugqugquzelwe ukwethembana nokusebenzisana. Sivulekele wonke umuntu, sikhululekile ukusisebenzisa, futhi sakhelwe phezu kokungafihli lutho.

I-Trustpilot isingatha izibuyekezo ukusiza abathengi bathenge ngokuzethemba futhi banikeze imininingwane ebalulekile emabhizinisini ukubasiza bathuthukise ulwazi lwabo.

Lapho abathengi bengeziwe abasebenzisa inkundla yethu futhi babelane ngemibono yabo, kulapho becebile khona imininingwane abayinikeza amabhizinisi futhi baba nethuba elengeziwe lokuzuza ukwethenjwa kwabathengi emhlabeni jikelele.

I-Trustpilot iyinkundla exhumanisa amabhizinisi nabathengi

Funda futhi: Ungazithola kanjani izibuyekezo ku-Trustpilot

2. Iyini inhloso ye-Trustpilot?

I-Trustpilot iwumphakathi wokubuyekeza oku-inthanethi oxhumanisa amabhizinisi nabathengi ngempendulo yangempela yamakhasimende ekuthengeni kwabo nolwazi lwabo lwesevisi. Lezo zinto yilezi:

2.1 Jabulela ukwabelana

Bakholelwa ukuthi amakhasimende kufanele akwazi ukwabelana ngolwazi lwawo ngokukhululekile ngoba kukhulisa ukubeka izinto obala, kukhuthaza ubudlelwano, futhi kwakha ukwethembana. Ngoba lapho amabhizinisi ephendula impendulo yekhasimende, noma ngabe iyavumelana noma imbi, abonisa ukuthi anendaba futhi azuza ukwethembeka kwamakhasimende awo.

Izwa ukwabelana

Ukuthembeka kwe-Trustpilot kuzokusiza ukuthi uzulazule endaweni yemakethe eku-inthanethi futhi uthole ibhizinisi ukuze wenze izinqumo zokuthenga ngokuzethemba.

2.2 Vula futhi mahhala kuwo wonke umuntu

I-Trustpilot ibamba okuqukethwe okukhiqizwa ngabasebenzisi emphakathini wabo we-inthanethi ovulekile futhi ofinyelelekayo. Noma ubani angabhala umkhiqizo noma isibuyekezo sesevisi. Wonke umuntu angakhuluma, asebenza njengenkundla yokuqinisekisa ukuthi zonke izibuyekezo azikho ukucwaninga nokukhohlisa, ukuze uqiniseke ukuthi ufunda isibuyekezo sangempela esibhalwe ikhasimende langempela.

Ivulekile futhi imahhala kuwo wonke umuntu

Kukhona Ongakuthanda: Isebenza kanjani i-Trustpilot? Uhlolojikelele Lolwazi Olubalulekile

2.3 Ukwakha ukwethenjwa

Lapho ebuzwa ngomsuka we-Trustpilot, Umsunguli kanye ne-CEO u-Peter Holten Mühlmann uthi Uchaze ukuthi ukubeka obala okukhulu kuzibuyekezo kungazuzisa kanjani wonke umuntu:

“Ngaqala i-Trustpilot ukuze kuthi lapho abantu abafana nabangane bami noma umama wami bethenga uhambo lokuya e-France noma ikhishi elisha ku-inthanethi - ngifuna babe nolwazi oluhle ngaso sonke isikhathi uma bethenga okuthile.” Ngifuna kube lula kubona ukuthi babone ukuthi basebenzisana nenkampani ehlonishwayo.

Futhi ngiyakhuthazeka kakhulu ngokusiza izinkampani ekwazini amakhasimende azo kangcono futhi ziwine ngoba benza okungaphezu kwalokho ukuletha lokho okuhlangenwe nakho okuhle ngaso sonke isikhathi.”

Iyini inhloso ye-Trustpilot?

3. Kungani ukubuyekezwa kwe-Trustpilot kubalulekile ebhizinisini lakho?

Namuhla, ukusesha ulwazi mayelana nebhizinisi lesiqhudelana naye noma inkampani esikhathazeke ngayo kubaluleke kakhulu ngoba kuthinta ngokuqondile intuthuko yebhizinisi lethu noma kunomthelela esinqumweni sokuthenga samakhasimende. Uma wazi ngezinzuzo ezingezansi, umbuzo othi “yini i-Trustpilot?” iba engadingekile.

3.1 I-Trustpilot ingumthombo wedatha obalulekile wemikhiqizo

Izinzuzo ze-Trustpilot ziyehluka kuye ngohlobo lomsebenzisi. Inzuzo esobala neqondile ye-Trustpilot ukuthi iqinisa izwi lomthengi. Abathengi bangagxeka noma bancome umkhiqizo ngesevisi abayitholayo, babeke ingcindezi kumkhiqizo ukuthi baxazulule inkinga kuyilapho bekwazisa abangaba amakhasimende mayelana nomkhiqizo nomkhiqizo.

Ngaphezu kwalokho, i-Trustpilot ingumthombo wedatha obalulekile wemikhiqizo nosomabhizinisi ukuze bahlole ukusebenza kwabo. Izinkampani eziqapha ukubuyekezwa kwabathengi njalo zingathatha izinyathelo ezifana nokuhlonza amaphutha esevisi kanye nokuthuthukisa ikhwalithi yesevisi. Amakhulu ezinkulungwane zamaRandi kwisabelomali socwaningo aselondoloziwe.

I-Trustpilot ibaluleke kakhulu

I-Trustpilot ivumela abantu abasebenzise imikhiqizo nezinsizakalo ukuthi babelane ngemibono yabo ethembekile nabanye ngemininingwane eminingi nangamagama abo ngendlela abafuna ngayo. Iphinde inikeze amabhizinisi ithuba eliyingqayizivele lokuqoqa impendulo ngokuphawula okuthembekile nanemininingwane Thenga izibuyekezo ze-Trustpilot ezishibhile.

Nalu olunye ulwazi oluwusizo olunikezwe i-Trustpilot kubanikazi bamabhizinisi.

• Izinga lokwaneliseka kwamakhasimende akho
• Ikhono lokuhlola impendulo yekhasimende ngokusekelwe ezingeni lokwaneliseka
• Ikhono lokuphenya ukuphawula okuhle nokubi ngokuhlunga imiqondo
• Qonda ukuthi amakhasimende akho acabangani mayelana nezimbangi zakho
• Amandla nobuthakathaka bembangi yakho

3.2 Ukulinganisa abathengi bakho

Lokho amakhasimende akho akushoyo ngawe kuveza umbono wawo ngawe. Bake baxoxa ngaphambili ngobunzima bokuthola impendulo eqotho kumakhasimende. Baxoxa ngezinye zezinzuzo zokuqapha njalo ukubuyekezwa kwabathengi be-Trustpilot.

Ngaphezu kwalokho, ucwaningo lwabathengi luvame ukucabangela ukushintsha imibono yabathengi. Nokho, uguquko luhlala njalo endleleni yokuphila evamile. Enye yezinzuzo ezibaluleke kakhulu zokulandela i-Trustpilot njalo ukunquma ukuthi amakhasimende akho ayazibona yini izinguquko emikhiqizweni nakumasevisi akho.

• Yini abantu abayithanda kakhulu ngenkampani yakho?

Izici zakho ezithakaselekayo cishe yilezo owenza ngazo umsebenzi wakho ube ngcono kunalabo oqhudelana nabo kanye nesilinganiso semakethe. Ungakwazi ukuhlonza izici ezidinga ukugqanyiswa ekuxhumaneni kwakho ngokukhomba amaphuzu akho aqinile. Njengomphathi webhizinisi noma umnikazi, ungaphinda uphathe isikhathi sakho nokutshalwa kwebhajethi ezindaweni ezidinga ukuthuthukiswa.

Kunzima ukuthi amabhizinisi azihlukanise nezimbangi zawo, ikakhulukazi endaweni enokuncintisana. Ungazihlukanisa nabancintisana nabo ngokukhomba izihloko ezihlukile ezenelisa amakhasimende akho kulezi zindawo futhi uzinikeze amanye amakhasimende.

Ukuthola into oyithandayo ngenkampani yakho

• Yini abantu abangayithandi ngenkampani yakho?

Ukuthola isikhalazo esivame kakhulu kumakhasimende akho kanye nokukhomba amaphuzu akho abuthakathaka kuzokuvumela ukuthi wenze ukuhlaziya okufanelekile kwe-SWOT. Ungaphatha kangcono umkhiqizo wakho kanye nephothifoliyo yesevisi ngokukhomba izindawo ezidinga ukuthuthukiswa. Amabhizinisi aphumelelayo agcina ukunaka kwamakhasimende awo ngokuhlala ethuthukisa imikhiqizo namasevisi awo futhi aqinise izikhundla zawo ezimeni ezincintisanayo.

• Ngokuphendula izibuyekezo, ungaqinisa ubudlelwano bakho namakhasimende akho

Ukuxhumana kuwumkhuba wezindlela ezimbili. Njengenkampani ecubungule izigidi zokubuyekezwa kwabathengi, bayazi ukuthi abathengi bangaba nonya kangakanani. Kodwa-ke, bayabona ukuthi abathengi balinganisela kakhulu lapho ukuxhumana kwenzeka. Ngaphezu kwalokho, ungakwazi ukushintsha amakhasimende anelisekile ngebhizinisi lakho abe amakhasimende athembekile ngokuxhumana. I-Starbucks iyisibonelo esihle kakhulu salokhu, baye baphumelela ngokuthola indlela yokubandakanya ngamunye wabathengi babo.

• Sebenzisa izibuyekezo zangempela ukuze uhehe abangaba amakhasimende

Ukwazi kwabathengi ukufunda izibuyekezo ngaphambi kokuthenga kubonisa ukuthi i-Trustpilot ingasetshenziswa njengethuluzi lokumaketha elingaqondile ngaphezu kwesiteshi sokuzikala wena.

Ukuphawula okwengeziwe ngawe kungase kubonise ukuthi abantu abaningi basebenzisa imikhiqizo namasevisi akho. Lesi sici singaholela amakhasimende anganqumile ebhizinisini elithandwa abanye.

Sebenzisa ubufakazi ukuze ukholise abangaba amakhasimende akho

• Amabhizinisi kumele aqale aqonde amakhasimende awo.

Izigidi zabantu manje zisebenzisa i-inthanethi ukuze zishiye impendulo ngamabhizinisi namasevisi. Lezi zibuyekezo zingasiza amabhizinisi anqume ukuthi amakhasimende awo aneliseke kangakanani ngesevisi yawo noma umkhiqizo. I-Trustpilot ingenye yezinkundla ezilungele kakhulu amabhizinisi ukuqonda amazinga wokwaneliseka kwamakhasimende awo.

4. I-Trustpilot Review isebenza kanjani?

"Impendulo yomsebenzisi we-Trustpilot - noma ubani angangena abone ukuthi abanye abantu bacabangani futhi ashiye umbono wakhe." Izibuyekezo ze-Trustpilot zisebenza ngokuvumela amakhasimende ukuthi abelane ngolwazi nemibono yawo mayelana namabhizinisi. Amakhasimende abhala ukubuyekezwa futhi alinganise ukuzizwisa kwawo, okuye kwenganyelwe ubuqiniso futhi kushicilelwe kunkundla ye-Trustpilot. Abasebenzisi bangahlanganyela nezibuyekezo, amabhizinisi angaphendula esidlangalaleni, futhi i-Trustpilot ibala i-TrustScore ukuze ilinganise isithunzi. Inqubo ikhuthaza ukubeka izinto obala, ukuziphendulela, futhi isiza abathengi ukuthi benze izinqumo ezinolwazi.

I-Trustpilot imahhala ngokuphelele ukusetshenziselwa abathengi

5. Ungasithola kanjani isilinganiso se-Trustpilot sesibuyekezo Sekhwalithi Ephezulu?

Ngezansi kukhona amathiphu okuthi uthole isibuyekezo sekhwalithi ephezulu uma ufuna ukuba muhle ku-TrustPilot:

5.1 Nikeza ngempendulo ewusizo neyakhayo

Isibuyekezo esihle sihlanganisa ulwazi olwanele lokunikeza abanye umuzwa walokho okwenzekile. Chaza izici ezenze ukuzizwisa kwakho kwaba kuhle, kubi, noma kubemaphakathi. Ningaphinde nixoxe ngalokho inkampani eyenza kahle nokuthi ingathuthuka kuphi. Kodwa khumbula ukuba nenhlonipho nobungane!

Thola ukubuyekezwa kwekhwalithi ephezulu

5.2 Khuluma ngezinto ezehlukene, okuhlanganisa isevisi yamakhasimende

Khulisa ukusebenziseka kokubuyekezwa kwakho ngokusho ulwazi lwakho lulonke, okuhlanganisa nezinga lensizakalo yamakhasimende oyitholile. Tshela wonke umuntu ukuthi inkampani ibe usizo kangakanani! Ukugxila esicini esisodwa nje, njengekhwalithi yomkhiqizo noma izinketho zokulethwa, kunikeza abafundi ukuqonda okulinganiselwe.

Ububanzi bezinto buhlanganisa isevisi yamakhasimende

5.3 Okuningiliziwe, okuqondile nokwethembeka

Awukho umthetho omelene nokubhala isibuyekezo ngamagama ambalwa, kodwa uma ungacacisa, maningi amathuba okuthi ukubuyekezwa kuzoba usizo. Sincoma ukuthi ubhale ngombono wakho oyingqayizivele, ukugcine uthembekile, futhi unamathele emaqinisweni. Faka umfundi ezicathulweni zakho.

Sicela ubhale isibuyekezo ngokwethembeka

5.4 Yeqa izixhumanisi nolwazi lomuntu siqu

Izibuyekezo ze-Trustpilot akumele zifake ulwazi lomuntu siqu olungamhlonza njengegama, inombolo yocingo noma ikheli. Futhi asivumeli ababuyekezi ukuthi basebenzise izibuyekezo zabo ukuze bakhangise amanye amabhizinisi.

Vumela ababuyekezi ukuthi basebenzise izibuyekezo zabo ukuze baphromothe amanye amabhizinisi

5.5 Kugcine kusemthethweni futhi kunobungane

Asingameli noma sivala ukubuyekezwa ngaphambi kokuthi kuthunyelwe ngoba sikholelwa ukuthi iningi labasebenzisi bethu baqotho. Nokho, ukuthumela isibuyekezo ku-inthanethi kukwenza kube sesidlangalaleni. Ngenxa yalokho, imithetho efanayo iyasebenza ekubuyekezweni kwamakhasimende kunoma yiluphi olunye uhlobo lombono oshicilelwe.

Gcina ukubuyekezwa kwakho kuphucuzekile futhi kunobungane

Ilungelo lokukhuluma ngokukhululeka likuvumela ukuthi uveze imizwa yakho, kodwa kunomugqa phakathi kwenkulumo efanele nengafanele. Ngokweqisa kakhulu, umthetho uyakwenqabela izitatimende ezihlambalazayo. Lokhu kuhlanganisa izitatimende ezimangalelayo ezingamanga noma okungakaqinisekiswa ukuthi ziyiqiniso.

5.6 Sicela ubuyekeze isibuyekezo sakho uma kunesidingo

Ungahlela isibuyekezo sakho ukuze ubonise umbono oshintshile noma inkinga isixazululiwe, noma ubhale isibuyekezo esisha uma unolwazi olusha ngenkampani efanayo.

Zizwe ukhululekile ukubuyekeza isibuyekezo sakho

Ungahlela isibuyekezo sakho njengoba ubudlelwano bukhula ukuze bubonise ukuzizwisa okuvulela izinsizakalo zokubhaliselwe eziqhubekayo ngokuhamba kwesikhathi. Sivumela amabhizinisi ukuthi ameme amakhasimende awo ukuthi awabuyekeze ngokushesha nje lapho ebhalisa. Nokho, kwezinye izimo, abasebenzisi bangase bafise ukubuya futhi bahlele isibuyekezo sabo ukuze babonise isithombe esiphelele sokuhlangenwe nakho kwabo kukonke noma umbono oshintshile.

5.7 Hlola ukuthi ukhethe igama lesizinda elilungile noma inkampani

Hlola ukuthi uthumela isibuyekezo sakho endaweni efanele. Uma inkampani ifune iphrofayela yayo ye-Trustpilot, kuvame ukuba nolwazi olumayelana naleyo nkampani ngakwesokunene sekhasi lephrofayela olungakusiza unqume ukuthi ingabe le yinkampani ofuna ukuyibuyekeza.

I-Trustpilot iyinkundla yamahhala yamabhizinisi. Noma ukubuyekezwa kusesidlangalaleni, asikho isiqinisekiso sokuthi kubuyekeziwe.

Ngaphambi kokuthumela isibuyekezo sakho hlola ukuthi usithumele endaweni efanele

5.8 Hlola isibuyekezo sakho

Ngaphambi kokuthumela, qiniseka ukuthi isibuyekezo sakho siyafundeka, sinengqondo, futhi asinawo ama-typos, kodwa izibuyekezo eziningi ziqukethe amaphutha. Khumbula ukuhlola umbhalo wakho ngokushesha ngaphambi kokuchofoza "thumela"!

Izihloko ezihlobene:

• Ungazibona Kanjani Izibuyekezo ze-Trustpilot eziyinkohliso? – Umhlahlandlela onemininingwane
• Ungayisusa Kanjani Indatshana Yokubuyekezwa Kwe-Trustpilot - Umhlahlandlela & Amathiphu

Okungenhla yincazelo edingekayo ukuze uphendule umbuzo othi “Yini i-Trustpilot?” kanye nezinzuzo uma usebenzisa i-Trustpilot. Sicela ubheke lesi sisetshenziswa njengoba sibalulekile kuwe. Izilaleli ziyazuza sithemba ukuthi ungathola ulwazi oluwusizo mayelana nesibuyekezo se-Trustpilot futhi uqiniseke ngomsebenzi wokubuyekeza wesikhathi esizayo.