How to get 5 star Google reviews | Easy get five stars Rating
How to get 5 star Google reviews? Why do businesses need 5 stars on Google? Reviews and testimonials are crucial aspects of any business. Before investing money in a product or service, customers like to see if they’re partnering with the right business, and quality reviews play a vital role. Notice that emphasis on quality…
Get google 5 star rated from happy customers. Google makes it complicated. This article makes it easy. And we’ll show you how to keep bad reviews private. Local businesses across the country have had to change their marketing efforts over the past few years as the internet can make or break their business relationships.
Those who own small businesses know that word of mouth is the best and most inexpensive form of advertising and the internet has made it easier than ever to have customers share the experience they had at your place of business with the masses.
Almost half (49%) of consumers report needing at least a 4-star review before they choose a business. This is huge when it comes to drawing more consumers to you.
Review sites own the internet search results, and it is imperative for businesses to make sure that they get as many 5 star Google reviews from happy customers as possible.
We emphasize Real because there are companies out there that offer local businesses the ability to buy 5 star Google reviews.
Why Google review 5 stars is important?
Google is one of the most influential sources on the internet to look for social proof around a business and to determine whether or not a customer wants to move forward.
In fact, 90% of consumers look at Google before visiting or buying from a business.
Here are some ways Google review 5 stars can help your business:
1. They build trust for your business
Customers will only buy from you if they trust you’re the perfect solution to their problem. Be it a product or service–trust and transparency play an essential role in influencing the buyer’s journey. Not only that, but 93% of people read online reviews before making a purchase.
Customer reviews on Google can help potential customers gather more information about the effectiveness of your product, the kind of customer service you provide, and if you’re the right fit for their requirements.
Customers trust reviews and honest feedback given by other customers more than claims by the brand itself because reviews are seen as impartial and, therefore, more trustworthy.
Positive reviews on Google and how you respond to them can help build consumer trust in your brand.
2. Google reviews can increase online visibility through SEO
Google reviews are a part of Google Business Profile listings–a free service for businesses. It’s one of the best ways to boost your online presence without spending a dime on paid advertisements.
For example, if you’re a digital marketing agency and have optimized your listing for local SEO, you can get found easily.
And, good Google reviews can increase your chances of showing up for relevant local searches–especially those with “best” in the query. For example, when someone searches for “best dealership near me,” Google will only show Google Business Profile listings with a star rating of 4.0 or above.
This means if you have a high star rating, your listing could show on the search results page above traditional organic listings which can drive more traffic to your website.
3. Reviews can help convince and convert more customers
An optimized Google Business Profile listing with reviews by customers is likely to drive potential leads to your small business website. This will bring them closer to the purchase stage, and if your website is persuasive enough, they might convert. (This is just one reason SEO can be used for lead generation!)
For brick-and-mortar businesses, having a good number of Google reviews can increase customer visits to your location and increase conversions. The reviews set an automatic sales funnel for your business where the customer reviews do the trust-building and your website does the persuasion.
How to get 5 star Google reviews
Here are seven ways to get 5 star Google reviews for your business.
1. Ask for Google reviews
The number one way to get more reviews is to ASK. And, not just some customers, but every customer.
So, once you’ve finished working with a customer or are in the middle of a project with a client, ask them to leave you a review.
But remember, it’s imperative to ask for a review at the right time. And the best time is when your customer is happy.
Here are some best practices to ask for a Google review:
- Tell them the exact steps to follow to leave a review.
- Provide them with a direct link to your Google Business Profile.
- Share some examples of your top reviews so they can get an idea of what others have said about your business.
- If applicable, give your client a review on their GMB listing or LinkedIn profile to reciprocate.
Asking is an easy step to make, but many businesses are afraid of asking for a review in the fear that they might get a negative one or the customer may not prefer giving one. However, you need to take a leap of faith. (Plus, 70% of people will leave a review if asked!)
2. Add a review link to your website or thank-you email
Make it easier for your customers to leave you a Google review by adding a review link on your website or sending a custom link via email. It makes the process easier because now the customer needs to fill in the details without doing any hard work.
To generate a custom Google review link, follow these steps:
- Sign in to your Google Business Profile account.
- Select the location or business you want to manage.
- Click on the ‘Get more reviews’ button.
- Create a custom short URL by clicking the pencil to edit.
- Share with your customers.
Use this link on your website as a pop-up or in your targeted email while you’re thanking the customer or sending them the invoice. The idea is to make it easier for them to follow along so they leave your business a Google review.
3. Provide excellent customer service
A sure-shot way to land more Google reviews is to provide great customer service, which compels them to leave you a review voluntarily. One of the most significant aspects of a business is that you can completely turn it around based on how you treat your customers.
If you build a relationship with them, provide exceptional services, and express gratitude for them being your customer, you win.
Here are some ways to better meet your customer needs:
- Go beyond traditional support and provide personalized help.
- Take feedback from your customers regularly and work on it.
- Identify things you can do better for an improved customer experience.
- Train your team members to be polite and empathetic.
- Make it easy for customers to get in contact with you.
Humanize your business by extending personal support and offering exceptional services to your customers. Once this happens, you won’t have to worry about asking for reviews.
4. Respond to your existing Google reviews
If your customers are taking out the time to leave you a review, you must reply to them. Inevitably, no business gets only positive reviews. There will be negative reviews, as well. However, the key is to respond to both of them with politeness and gratitude.
For negative reviews, many businesses don’t reply. However, your response to those reviews is essential because that shows how much you value your customers and how seriously you take feedback.
When you get a negative review, consider the following best practices:
- Apologize for their experience.
- Understand the situation by getting in touch with them personally.
- Ask them what happened and how can you improve it.
- Offer them an incentive that makes up for the negative review or service.
When you get a positive review, thank them.
However, there are times you may need to delete a Google review if you feel it violates Google’s terms.
5. Share your positive reviews
Any positive Google reviews your business receives should be celebrated! Be sure you share positive reviews on your business’s website and social media platforms to help remind other customers to leave their feedback.
Not only will this help highlight any great Google reviews you get, but it can also entice other customers to follow suit and leave even more feedback. Not every potential customer may make it to your Google listing initially, so promoting your positive Google reviews across other marketing channels will broaden the awareness of your Google presence.
6. Invest in review generation tools
If you’ve tried multiple methods of getting reviews from your customers online and still haven’t managed to score a greater number, don’t worry. There’s another comparatively simpler way to do that–a review generation tool.
These tools automate the process to help you ask verified customers or clients for reviews.
Review generation tools have templates to use your brand voice, colors, and style to create campaigns that ask your customers for feedback. You just need to insert your customer details once, and it will send out review requests and follow up with them.
It’s a great way to automate review generation and ensure every customer is leaving you a review.
7. Frequently update your Google Business Profile
When customers jump to your Google Business Profile to leave a review, you don’t want them to feel like they’re in the wrong place. Be sure your customers know they’ve landed on the correct and most up-to-date listing for your business by maintaining brand consistency throughout your profile.
This means your listing should include high-quality photos, a thorough business description, updated operating hours, and Google Business Profile Posts to showcase the latest news from your business.
How many five star Google review do you need?
No set number of reviews is required to get a 5-star rating on Google. The rating is an average of all the individual ratings left by customers. The more ratings you receive, the more accurate and representative your overall rating will be.
However, having a high number of 5-star ratings can certainly improve your overall rating and give a positive impression to potential customers. The quality of the reviews and the customer satisfaction they reflect are more important than the quantity.
Aim for consistent, high-quality customer experiences and encourage happy clients to leave positive reviews.
Remember that the number of reviews you need to get five stars on Google is not set in stone. As your business grows, you must strive to increase positive reviews to maintain a five-star rating.
Also, it is important to respond to customer reviews promptly, as this can help boost your overall rating. By responding to customer feedback, you can show potential buyers that you value their opinion and are willing to make improvements.
10 tips to get Google 5 star reviews
Now that you understand why Google reviews are important and how many you need to get five stars, here are 10 strategies to help you get Google 5 star reviews.
1. Encourage 5-star reviews with incentives
Imagine a win-win scenario where both you and your customers come out on top. A discount or special offer for customers who take the time to leave a 5-star google review can motivate them to share their experience with others.
This shows your appreciation for their business and encourages more customers to leave valuable feedback that can help your business grow and improve.
2. Share your 5-Star reviews
Let your happy customers do the talking. Spread the word about your business’s success by sharing your glowing 5-star reviews with your audience.
Highlighting your 5 star google reviews on your website, social media, and other marketing materials can help attract new customers and build trust with existing ones.
Give potential customers a glimpse into the fantastic experiences they can expect when they choose your business.
3. Update your Google Business Profile
Having a well-maintained Google Business Profile (GBP), previously known as Google My Business (GMB), is important for the success of your business. Keeping your profile updated can enhance your online visibility, improve your search engine ranking, and attract new customers.
Make sure to include all the necessary information about your business, such as the correct business name, address, phone number, website, and hours of operation, in your GBP.
Motivate your happy customers to leave positive reviews on your GMB profile. These reviews boost your online reputation and improve your visibility in search results.
Discover more about how to take your Google Business Profile to the next level in our in-depth, step-by-step guide.
4. Make asking for reviews a part of your routine!
Encourage customers to review you on Google. Whether you’re interacting with customers in-person or online, don’t hesitate to ask for their feedback after a project or a service.
This small but meaningful gesture can go a long way in encouraging customers to leave a review for your business. By proactively seeking out reviews, you can tap into the power of word-of-mouth marketing and enhance your online reputation.
Make sure that customers know that they can leave reviews for your business on Google. You can also include the Google review link on your receipts, business cards, SMS, or emails.
5. Make it easy for customers to leave reviews
Streamlining the review process is key to securing more feedback from your customers. By providing a direct link to your Google review page, you make it effortless for customers to leave their thoughts about your business.
Remember, the simpler you make it for customers, the more likely they will take the time to leave a review. So why not make the process as smooth and seamless as possible?
6. Maximize the power of follow-up emails!
After a customer has purchased from your business, send them a thoughtful email to express gratitude and remind them to leave a review.
Not only does this show your appreciation for their business, but it also provides a gentle nudge for them to share their experience with others.
You can effortlessly drive more feedback and boost your online reputation by incorporating email review reminders into your customer engagement strategy.
7. Respond to all customer reviews, even the bad ones!
Respond to all customer reviews, both positive and negative. It is an important aspect of building and maintaining a strong online reputation.
Whether a 5-star review or a 1-star complaint, taking the time to respond shows customers that you value their feedback and care about their experience.
Responding to positive reviews is an excellent opportunity to thank customers for their business and show appreciation. Thank the client for their kind words and acknowledge their feedback’s impact on your business.
When responding to negative reviews, it’s important to remain professional and empathetic. Acknowledge the client’s concerns and apologize for any inconvenience they may have experienced.
Offer to resolve the issue and provide a solution if possible. By demonstrating that you are willing to make things right, you show your commitment to customer satisfaction and the potential to turn a negative situation into a positive one.
8. The power of text marketing
Keep your business at the forefront of your customer’s minds with follow-up SMS through text marketing. Personalized, timely text messages can help build stronger customer relationships, increase customer loyalty, and drive repeat business.
Use text marketing for thank-you messages, special offers, review reminders, or check-ins. By sending review links directly through SMS, businesses can reduce friction and make it easier for customers to leave positive reviews. This also lets you stay connected and create a lasting positive impression with your customers.
9. Build a successful review process – and stick to it!
Develop an effective, repeatable process for obtaining quality reviews. Stick to it consistently. Organized and consistent efforts in soliciting reviews led to a more successful review campaign.
Whether it’s asking for reviews at the end of a transaction, sending review reminders via email or SMS, or offering incentives, having consistent processes will help you receive more and better reviews over time.
10. Use an online review management platform
An online review management platform like Audiencegain can take your review management to the next level. It makes it simple to track, monitor, manage, and respond to all your online reviews in one central location.
Audiencegain is a powerful, all-in-one reputation management platform that helps you get more reviews, attract new customers, and grow your business tenfold.
With its benchmarking feature, you will see how you stack up against your competitors in your area. It also offers business marketing tools and resources to help you improve your ratings and get 5 star google reviews.
With Audiencegain’s modern messaging capabilities, you can start a two-way conversation with your clients. Send messages with review links directly and enable them to post a review in 30 seconds or less — all with just a few clicks.
By streamlining the review process, you can ensure consistent and effective review generation. It makes it easier for you to collect more 5-star google reviews and build your online reputation.
Get an easy and effective way to get 5-star ratings and grow your business 10X.
How to keep bad Google reviews private
To get enough 5-star Google reviews to boost your average star rating, you need to keep bad reviews from watering down all your 5-star Google reviews.
Negative Google reviews are a thorn in the side of all business owners, and they are virtually impossible to get off the site, but they are manageable.
Here are some ways to keep your bad reviews from bringing down the average of all your 5-star Google reviews.
1. Respond to bad Google reviews
It is crucial for you to make sure you respond to every bad Google review just as you do on all 5-star Google reviews.
2. Avoid a bad Google review in the future by pre-screening customers
Now that you know to respond to negative reviews, let’s try to avoid having them in the future.
To accomplish this, it’s important to pre-screen your customers.
The pre-screening process should be done via email or text. If a customer isn’t happy, they’re unlikely to tell you to your face. Customers feel free to express the real truth about their experience if they’re able to put it in an email or text.
Pre-screening your customers will also give you the opportunity to fix any issues they had that you were not aware of while they were at your business.
On the flip side, pre-screening also identifies the customers who loved their experience and are likely to give you a great review.
Knowledge is power, and if you know ahead of time how a customer perceived their experience at your local business, then you are in the driver’s seat on how to move forward with that customer. This is crucial to customer retention. Be PROACTIVE!
Here’s a quick video to show an example of how we help local businesses pre-screen customers for positive reviews….
3. Benefit from a bad Google review
Having a negative review on Google is frustrating, but it adds credibility to your business. People don’t believe a 5-star average if the business has nothing but 5-star Google reviews.
It’s impossible for a company to make every single customer who comes into their establishment happy. So when you receive a negative review, use it as a teaching moment for you and your staff.
4. Drown out bad reviews with lots of good reviews
Typically, you are unable to delete negative reviews on Google. The only exception is when you see that the reviews may be what Google considers “Fake” or against Google’s guidelines. Then it’s possible to flag as inappropriate to Google and attempt to have it removed.
Although you cannot erase a negative review on Google, it is possible to keep your star ranking high by making sure that you have a great mix of quantity and quality of your reviews.
Asking every customer to write a review will accomplish this goal. It is just that simple. The more customers who write 5-star reviews, the higher your rating.
When you do get a bad review (everyone does) then, as you continue to get new reviews, that negative review will not appear as often to people who are searching out your company.
Google review FAQ’s
Still have questions when it comes to getting Google reviews for your business? We’ve got you covered:
Where do Google reviews for my business show up?
Google reviews appear on the search engine results page when you search for a particular business.
Can you purchase Google reviews?
No, Google reviews are given by customers and cannot be manipulated by your brand. In fact, putting money behind your Google reviews violates Google’s guidelines. This is the reason why customers worldwide depend on Google for authentic reviews about a business!
Can you ask for 5-star Google reviews?
While you can’t pay people to leave reviews for your business or provide an incentive for them to leave reviews, asking loyal customers to leave Google reviews is both recommended and encouraged to help grow your business’s online presence!
However, Google does prohibit soliciting reviews in bulk or asking for specific types of reviews. Get more tips on how to ask for reviews here!
Do people trust 5-star reviews?
Yes! In fact, 72% of people say that positive reviews make them trust a local business more. Moreover, 92% of people will choose to do business with a local business if it has at least a 4-star rating.
However, a mix of both positive and negative reviews is ideal. That’s because bad reviews can be good for business, too, as 82% of people look for bad reviews specifically to help them set their expectations accordingly. Often, how you respond to reviews matters more than the type of Google reviews you get.
Can you get fake Google reviews?
There are times you may need to delete a Google review if you feel it violates Google’s terms. Unfortunately, fake Google reviews may pop up occasionally. While Google will automatically remove any reviews that are inappropriate, profane, or offensive, it’s important to regularly check your Google reviews. That way, you can flag any fake reviews for removal through your Google Business Profile.
If it’s coming from a customer who doesn’t sound or look familiar, or someone who hasn’t frequently reviewed other businesses in the past, that could indicate your Google review could be fake.
Can you delete Google reviews?
Yes! If a review violates Google’s policy, it can be flagged for removal. Check out our complete post on how to delete Google reviews that breaks down easy steps to handle any rogue Google Business Profile activity.
Google 5 star rated is important for businesses because it can improve credibility and trust, increase visibility and exposure, boost search engine rankings, provide a competitive advantage, increase sales and revenue, provide valuable customer feedback and insights, provide free advertising, help manage online reputation, and have a long-term impact on your business.
Businesses should prioritize getting positive reviews on Google reviews and responding to customer feedback to build a strong online reputation and attract more customers.
The above is the explanation needed to answer the question how to get 5 star Google reviews?
Please refer to this resource as it is essential for you. Audiencegain hopes you can receive useful information about Google 5 star rated and be confident in future review activity.
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