How long does it take Google to remove a review?


How long does it take Google to remove a review? Want to delete a Google My Business review? You’re not alone.

Physicians and medical practices dread negative online reviews. After all, bad reviews tarnish the reputation you’ve spent years building. Each negative review is suddenly visible to the world, including new potential patients, hurting not just your brand, but your practice’s bottom line and profitability.

Despite your best efforts, you just received a bad review…what’s the proper protocol to delete Google reviews, mitigating the long-lasting damages?

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How long does it take Google to remove a review?

Some reviews are so damaging and detrimental that you want them gone and deleted, particularly if they’re costing you business and new patients.

Within Google My Business, there is no single delete button. To delete a Google review, you must first flag it. However, you are only able to flag a review if it violates Google’s policies. Common Google review violations include:

  • Reviews written by competitors seeking to sabotage others.
  • Harassment, bullying, or hate speech, including the use of offensive language or personal attacks.
  • Clear conflicts of interests forfeit your right to write reviews. This extends to current or past employees.
  • Off-topic, inauthentic reviews, impersonation, and speaking on behalf of others’ experiences are also prohibited. Occasionally, you may receive a review from a name you don’t recognize. For some industries, such as restaurants, it’s impossible to validate whether or not an online review is authentic. Fortunately, this isn’t the case in healthcare. It should be easy to validate if a review is authentic based on whether or not their name is in your patient database.
  • Check out Google’s review policies for a more comprehensive list of review violations.

It comes down to this: you are not able to delete a review because you disagree with it, or because it paints your practice in an unflattering light.

Google’s job isn’t to mitigate disputes between businesses and customers. Their objective is to uphold the integrity and authenticity of the reviews. For this reason, Google wishes to evaluate every review before it’s deleted.

To flag and delete a Google review, follow the steps below, or review them in greater detail from Google Support.

 Google to remove a review

Is It Possible To Remove A Bad Google Review?

Defamatory Google reviews and complaints can have a devastating effect on any business. They can literally destroy reputations, impact sales and drive potential new customers away.

With the majority of consumers today relying on online reviews before making a decision, it’s important that most of what appears about you on the Internet is positive. And true!

But since internet trolls are basically everywhere online, there’s little you can do to prevent negative or fake content from being written about your company. In this context, it’s natural for business owners to wonder whether removing negative Google reviews is possible. And if yes, how long does it take for them to be removed?

If you also wonder if it’s possible to remove a Google review, the short answer is yes!

Removing reviews from Google is possible. But only as long as their content violates Google’s review policy. For example:

  • The review is fake or a spam
  • Its content is inappropriate
  • The reviewer is a competitor who tries to defame your business
  • The reviewer is a fake customer
  • The review was written by a current or former employee

What Happens When You Report a Google Review But Get No Answer

Not all removal requests are solved by Google. Sometimes, there is not enough evidence to prove that the review violates Google’s policies and laws. Other times, the line between a violation and what is considered allowed content is so thin, that the review can be interpreted in any way.

If you are willing to spend money on a lawyer, a court order will definitely solve all your problems. Once a judge has officially ruled against the content in your reviews, Google will remove it in no time.

But lawyers can get expensive and lawsuits most often take time and patience.

The problem is that the longer you leave negative content available for everyone to see online, the worse it can do to your company’s reputation. On top of that, even if you try to respond to the review yourself and ask politely the person that wrote the content to remove it, they might refuse you. Or if the review is fake, your response will be useless.

But, not entirely.

The review might still be online, but other customers can see that you are willing to solve a conflict. And this can bring a positive impact to your reputation.

 Google to remove a review

How long does it take to Google to remove a review after it is flagged?

You might have heard more than once that you have to remain patient after you’ve flagged a review. Eventually, the review will be taken down, and your business will be crisis-free once again. But what if a week has passed and that fake review remains?

It’s natural to be a little fidgety when it comes to the fake bad Google reviews. The longer they stay up, the greater the reputational risk they carry. After you’ve flagged a Google review, the onus is on Google’s small business support team to take it down.

However, if a reasonable amount of time has passed by, it’s good to get in touch with the Google My Business support team. Escalating the fake review to the Google support team by directly getting in touch with them will guarantee you a response.

Make sure that you’re as specific as possible in your request for help. Highlight the parts of the review that violate Google’s review policy, which policy it violates, and how it’s impacting your business online. The clearer you are, the higher the chances of Google taking down that review.

Of course, this won’t happen at the snap of a finger, so exercise calm and patience. The support team may take up to 24 hours to get back to you.

If they do get back with a negative response, refusing to take down the review as they disagree with you and don’t see it to be in violation, don’t be disheartened! There are alternate routes you can consider.

Google to remove a review

Above is information about How long does it take Google to remove a review? that we have compiled. Hopefully, through the above content, you have a more detailed understanding of Google to remove a review. Thank you for reading our post.

Utilize the potential of favorable feedback to amplify your business growth now! Acquire authentic Google Reviews from our dependable platform at AudienceGain and witness your reputation thrive.


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