How To Delete A Google Review On: Computer, Android, IOS

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How to delete Google review is a question many people are interested in. Reviews on Google help users know the quality of service of the business. However, it also received many negative and mixed reviews. So how to delete those posts. Here, Audiencegain will show you how to delete those conflicting posts.

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1. Can I delete a Google review?

Google does not provide a “delete” option for its reviews. Instead, there are only two ways to remove a review:

Method 1: If you are a reviewer you can: “edit” or “delete review”.

Method 2: If you are the business owner or administrator you can: “flag the review for violating google’s policies” or “request removal of inappropriate reviews” (Flagging a review informs Google that it is fake or does not follow Google’s review policies)

You will be redirected to a page where you must enter your email information to get in touch

You may also like: 13 Tips & Way How To Get More Google Reviews

2. How to delete Google review?

We show you how to do this by flagging the review for policy violations.

2.1 How to delete a Google review on “computer”

Step 1: Launch your web browser

Step 2: Go to business.google.com

From the navigation menu on the left, click Reviews.

Next to the review, you want to flag, click the “More” icon (three horizontal dots)

Choose “Flag as inappropriate”
Choose a justification for flagging the review.

2.2 How to delete Google review on “Android”

Open the Start menu Maps app on your Android device.

Navigate to your Business Profile by clicking your profile picture in the upper right corner

Select “Reviews”

Find the review you wish to complain about.
Click the “Report review” button

2.3 How to delete a Google review on “iPhone” and “iPad”

Open the Google Maps app on your iPhone or iPad.

Navigate to your Business Profile by clicking your profile picture in the upper right corner.

Select “Reviews.”

Find the review you wish to comment on.
Select “Report review.”

3. What types of reviews will Google remove?

Above are instructions on removing a Google review on iPhone and Ipad. Next, we will find out the types of reviews Google will remove.

Civil discourse

Harassment
Hateful speech
Inappropriate material
Information about you

Deceptive content

Fake relationship
Impersonation
Misinformation
Misrepresentation

Misinformation

Profanity and obscenity
Sexually explicit material
Adult-oriented material
Gore and violence

Regulated, dangerous, & Illegal

Restricted material
Hazardous content
Illegal material
Child protection
Terrorist material

Information quality

Off-topic
Solicitation and advertising
Content that is gibberish and repetitive

There are 5 types of reviews that are removed by Google

4. Case of reviews that are likely to be deleted

Negative reviews influence customer behavioral decisions buy Google reviews. Customers who visit the business and see bad reviews will have a negative view of the business. Here are the reviews you should consider deleting to give a good impression of your business in the eyes of your customers:

Case 1: Fake reviews:

Example: “I’ve never been to this place, but I heard they’re amazing. 5 stars!”
Example: “Competitor X is way better. Avoid this place.”

Case 2: Hate Speech or Offensive Content:

Example: A review that contains racial slurs, hate speech, or derogatory language.

Case 3: Irrelevant Content:

Example: A review for a pizza restaurant that talks about car repair services.
Example: “I can’t find the place. No idea how it is.”

Case 4: Conflict of Interest:

Example: An employee of the business writing a review without disclosing their affiliation.
Example: A business owner writing positive reviews for their own business.

Case 5: Incentivized Reviews:

Example: “I got a free meal in exchange for a 5-star review. Great food!”
Example: “They gave me a discount in return for this review.”

Case 6: Review Spam:

Example: A review with numerous links to unrelated websites or products.
Example: “Great place. Great place. Great place. Great place.”

Case 7: Duplicate Reviews:

Example: The same review posted multiple times under different accounts.

Case 8: Legal Issues:

Example: A review making false and defamatory claims about a business’s products or services.

Case 9: Impersonation:

Example: A review written by someone pretending to be a famous celebrity or public figure.
Example: A review impersonating a business owner or staff member.

Case 10: Reviews From Banned Accounts:

Example: A review from an account that has been banned by Google for policy violations.

Violations of Google’s Review Policies: Any review that contains personal information, confidential data, or violates any other Google review policy.

5. What should I do if I can’t delete a review?

If we can’t delete reviews, how do we handle them? Every review has much to do with a guest’s first impression of a business. If you can’t remove the negative review, you can respond back to the guest showing that you’ve received and listened to the customer review.

5.1 Reply to review

If a negative review is genuine, the business owner should respond to the reviewer as soon as possible. Sometimes, the consumer may decide to erase the Google review themselves.

At the very least, you may limit the damage by allowing other potential consumers to hear your side of the story and learn more about your customer service expertise.

Responding to negative reviews is your way of showing the professionalism of your business

However, unless it breaches Google’s content guidelines, you should never urge a customer to erase a legitimate, bad review of your business. Here are some pointers to remember while reacting to a poor review:

Please respond politely.
Avoid getting upset or taking it personally.
If necessary, express regret and make an effort to put things right.
Be succinct and direct in your response.
Transfer the conversation to a private channel, such as texting or emailing.
These pointers could be the difference between the reviewer withdrawing the negative review and letting it stand. Request that the person contacts your organization so that you may look into the issue that prompted them to submit a negative review in the first place. If they do follow up, do everything you can to make their experience pleasant.

5.2 How to respond to Google Reviews

Are you unsure how to log in so that you may respond to the review? Google makes it very easy. Take the following steps:

Step 1: First, ensure that you have claimed your business listing—that is, registered as the owner on Google. This will grant you access to the listing in Google’s search results, allowing you to modify information such as the website or hours of operation and respond to feedback. Claim your business listing by going to Google .com/business and providing your information.
Step 2: Sign in to Google Business Profile (you’ll create this account in step 1 if you haven’t already) and choose the location (if you have more than one) with the review you’d like to respond to.
Step 3: Select “Reviews” from the menu. Then, next to the review you want to respond to, click “Respond.”
Step 4: Enter your response and press the “Submit” button.

You may also like: Should You Pay For Google Reviews? Safe & Guaranteed 2022

6. FAQs about how to delete Google review

How to get Google to remove a review? FAQs about how to get a Google review removed that Audiencegain has compiled for your reference.

How long does it take Google to remove a review?

The timing for Google to remove a review can vary, in some cases:

Automated removal may take just a few hours to days for clear policy violations like spam.
Reviews flagged for review by users or business owners can take several days to a few weeks to be assessed and potentially removed.
Legal issues and disputes may lead to longer timelines, and appeals by reviewers can further extend the process.
Google’s response times can also be influenced by the volume of reports they receive and the specific circumstances of each case.

Does Google reveal the identities of those who report reviews?

No, Google does not reveal the identities of individuals or businesses who reported a review. Reviewers will only receive a notification indicating that their review was removed or encountered an issue, without any information regarding the reporter’s identity.

Thus, Audiencegain has shared how to delete Google review and solve it if you cannot delete that article. Every review has an impact on the buying behavior of your customers and your business. For answers about Google reviews, please contact us for the fastest response.

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